Managed Network Monitoring · 24/7
Managed network monitoring for multi-site organizations. 24/7 device, link, and performance visibility, with senior engineer alert routing — not tier-1 dispatchers reading runbooks. Built on the same observability stack we run for ourselves: LibreNMS, Prometheus, Grafana, Loki, FortiAnalyzer integration. Reports auditors actually use.
Track Record
We only do networks. That is not a limitation — it is why the outcomes are different.
Years of network-only practice. Architecture, security, and operations — not IT generalism.
Sites delivered. Healthcare clinics, law offices, financial branches, multi-site operations.
Unplanned downtimes following network redesigns. Every implementation, with the precision it requires.
Senior engineer–led. No junior handoffs. No ticket queue. No escalation chain.
Career aggregate. The 20+ years and 300+ sites span the operator’s full network-only practice, including prior-employer engagements. Zero unplanned downtimes reflects post-redesign performance on engagements where the architecture standard described above was applied.
Why Outsource Network Monitoring
Most network monitoring is broken in one of two ways. Either nobody is watching the alerts (so outages get reported by users, not detected), or the alerts go to a tier-1 NOC that doesn’t know your environment (so they get acknowledged but not investigated). Real network monitoring requires three things: continuous visibility, alert quality tuned to your specific architecture, and a senior engineer on the receiving end. We do all three.
SNMP polling, ICMP reachability, interface utilization, BGP/OSPF state, FortiGate session counts, wireless client counts, link latency, packet loss, error rates. Site-to-site VPN tunnels watched continuously. Hardware health (CPU, memory, fan, power). Synthetic transactions where uptime isn’t enough. The whole network, observed continuously.
Most monitoring environments suffer from alert fatigue — the team learns to ignore alerts because too many are false positives. We tune the alerts to your environment’s real baseline so when an alert fires, it means something. Severity tied to business impact. Routing tied to time-of-day and on-call rotation. Suppression rules for known-noisy patterns.
Alerts route to a senior network engineer — not a tier-1 dispatcher reading a runbook. The first response is investigation, not acknowledgment. By the time you’re aware of the issue, the diagnosis is already underway. For multi-site environments where outages have real cost, this is the operational difference that justifies the line item.
LibreNMS for SNMP-based device monitoring. Prometheus + Grafana for time-series and dashboards. Loki for log aggregation. FortiAnalyzer integration where Fortinet clients have it. Oxidized for configuration backup with git history. The same stack we run for ourselves — battle-tested, vendor-neutral, and yours to keep if you ever bring it in-house.
What Gets Monitored
Comprehensive coverage of devices, links, performance, and security telemetry — with the right collector for each signal type. The goal: nothing important is invisible.
SNMP polling and ICMP reachability for every monitored device. CPU utilization, memory, temperature, fan speed, power supply status, hardware fault detection. Alert when a hardware indicator crosses a threshold — before it becomes a failure.
Throughput per interface, error rates, discard rates, broadcast storms. Site-to-site VPN tunnel state. ISP link quality (latency, jitter, packet loss). BGP session state, OSPF neighbor state. The kind of telemetry that catches degradation before users complain.
Per-AP client counts, signal strength, channel utilization, interference, association failures, captive-portal completion rates. Correlation across an entire site so a failing AP shows up immediately, not after the building’s fifteenth complaint about Wi-Fi.
FortiGate session counts, blocked traffic events, IPS triggers, policy hit counts, admin authentication events. FortiAnalyzer integration where it’s deployed. Logs aggregated to Loki for retention and queryability. Anomalous patterns escalated to senior engineer review.
Oxidized polls every device on schedule, captures full config in version control. Every change diffed and visible. When something changes that no one remembers changing, we know within an hour. Auditor question "show me every change to this firewall in the last 6 months" becomes a one-second answer.
Where uptime is not enough — e.g., critical SaaS reachability, internet egress quality, DNS resolution speed — we run synthetic checks from inside your network. Catches the situations where the WAN is up but the business-critical service is unreachable due to upstream issues you would otherwise blame on the network.
Reporting & Visibility
Monitoring is only useful if the people who need the information can access it. We provide three layers of visibility for clients.
Grafana dashboards per site and per device class. Read-only access for your IT team or operations leaders. Real-time view of every monitored signal — the same dashboards we use for alert investigation.
Configurable notification routing — email, SMS, Slack, Microsoft Teams, PagerDuty — tied to severity and time-of-day. Severity-1 alerts go to immediate response. Severity-3 alerts roll up to weekly digest. You decide who sees what.
Written report each month: uptime by site and link, top issues investigated, trends in performance metrics, configuration changes, capacity headroom analysis. The kind of artifact you can hand to your CFO when justifying the spend or to an auditor when proving operational discipline.
Once per quarter, we sit down (remotely or in person) with your team to walk through the network’s state: capacity, drift, recommended changes, risks observed, roadmap. Most clients describe this as the most valuable hour of their quarter.
Our Approach
No mystery. No black box. Every step is documented, explained, and approved before execution.
A complete risk assessment of your current network. Configurations reviewed. Segmentation validated. Gaps documented. You get a clear picture — not a sales pitch.
Address critical risks first, then build toward a standardized architecture. Every change documented, tested, and deployed without disruption.
Ongoing monitoring, change management, and architectural review. The network does not just work today — it evolves with your operations.
Your Engineer
Not a team of rotating technicians. Not a ticket queue. One named senior engineer who knows your environment, your compliance requirements, and your business context — from assessment through ongoing operations.
The person who designs your network is the person who maintains it. No handoffs. No abstraction. No loss of context when something breaks at 2 a.m.
Background: Founder, ex-Meta. Past engagements include Cisco, Wells Fargo, Fannie Mae, and other Fortune 500 networks — the same caliber of engineering, now applied to mid-market organizations.
Ambio Edge Networks works with industry-leading networking and security vendors to deliver the infrastructure your operations depend on.
Best Fit
The service fits best where unplanned network outages have real cost — lost revenue, missed audits, customer complaints, or compliance exposure. These are the typical environments.
HIPAA-aligned network segmentation, EHR uptime, secure remote access for clinicians, patient-data network isolation across multi-site clinical practices. From independent specialty practices to multi-clinic networks — we keep the network out of the way of patient care.
Confidential client data, secure document management network paths, and the kind of compliance posture client security questionnaires actually scrutinize. We operate the network behind the scenes so it does not become a liability surface.
PCI-DSS aligned network controls, audit-ready evidence, separation of cardholder data networks, and the kind of architecture documentation regulators and auditors expect. From regional credit unions to growth-stage fintech.
If you run 3 to 30 locations — or a regional or national footprint from a single HQ — we standardize the architecture across every site. Same vendor, same config, same monitoring. Reduces cost-of-incident and makes site expansion a documented process, not a fire drill.
Architecture firms, engineering consultancies, accounting practices, and similar professional services where the network has to be reliable but the firm is too small to justify a full-time network engineer. We function as the network engineering function, on retainer.
Networks supporting OT (operational technology), production lines, warehouse management, and logistics flow. Outages translate directly to lost throughput. We engineer for the kind of reliability operations teams stop noticing only when it’s working.
FAQ
Network monitoring is priced by device count and site count. Small environments (one site, ~25 devices) start in the low-hundreds-per-month range. Multi-site mid-market environments (5–15 sites, 100+ devices) run $1,500–$5,000/month for monitoring alone. Bundled with managed network operations, the unit economics improve significantly. Real numbers come out of an environment review; we won’t quote against unknowns.
Yes — this is the most common path. Many clients start with monitoring as the lightest-weight engagement, validate the relationship, and then expand to full managed operations (firewall management, change execution, project work) as needs surface. Monitoring is where ARR begins; the full relationship grows from there.
Yes. Most monitoring engagements are alongside an existing internal IT team or general MSP. We watch the network, alert on issues, and route to the right responder — sometimes that’s your team, sometimes that’s us, depending on the contract. Communication paths are defined up front so nobody steps on each other during incidents.
Often the right move is to build on what you have rather than replace it. We’ve operated networks instrumented with PRTG, Auvik, SolarWinds, ManageEngine, Datadog, and others. Where existing tooling is reasonable, we layer alert routing and senior engineer response on top. Where the tooling itself is limiting, we’ll recommend a migration path.
Configurable per environment. Severity-1 alerts go directly to a senior engineer’s phone (and to your designated contacts if requested). Severity-2/3 alerts route to email or chat (Slack, Teams) per your preference. Maintenance windows suppress non-critical alerts. After-hours rotation covers nights and weekends. The end goal: actionable alerts reach humans fast, low-priority noise gets summarized in a daily digest.
The first human to look at a Severity-1 alert is a Cisco-certified, Fortinet-certified senior network engineer with 20+ years of practice — not a tier-1 NOC technician reading a runbook. By the time you hear about an issue, the diagnosis is already underway. For multi-site operations, this is the operational difference that justifies the line item.
Start Monitoring
The Network Risk Assessment includes a complete inventory of monitorable devices and links across your environment, with recommendations on what to monitor (and what not to monitor — alert noise is its own problem). From there, monitoring can ramp up site-by-site or fleet-wide. The assessment is yours regardless of whether you continue with us.
Response from a senior engineer within 1 business day.
A direct conversation — no sales team, no runaround.
An honest assessment of whether we are the right fit.
Clear next steps if we are — no pressure if we are not.
